> For the complete documentation index, see [llms.txt](https://support.limy.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.limy.ai/plans-and-billing/how-to-deactivate-your-account.md).

# How to Deactivate your Account

You can cancel your Limy subscription at any time. Once canceled, your subscription will remain active until the end of the current billing period.

### How to Cancel your Account

{% stepper %}
{% step %}

#### Log in to your Limy Account

{% endstep %}

{% step %}

#### Go to Setting

{% endstep %}

{% step %}

#### Select Subscription

<figure><img src="/files/zsYxYrd54D5jDcn7r7qY" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Click on **Cancel** **Subscription.**&#x20;

<figure><img src="/files/iq0AuXjam443xywhDPxA" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

Your account will be canceled at the end of the billing cycle and services will discontinue. Access cannot be resumed.

### FAQs

<details>

<summary><strong>Can I pause my subscription instead of canceling?</strong></summary>

Subscription pausing may be available depending on your plan - contact us at <answers@limy.ai> for details.

</details>

<details>

<summary><strong>Can I downgrade my plan?</strong></summary>

Yes. Plan downgrades take effect at the end of your current billing cycle.

</details>

<details>

<summary><strong>Will I lose my data if I cancel?</strong></summary>

Your data remains available until the end of the billing period. Once the billing period passes, your data will be deleted after 30 days.&#x20;

</details>

<details>

<summary><strong>Who can manage billing and subscriptions?</strong></summary>

Only users with **Admin** permissions can manage billing and subscription settings.

</details>

***

### Related Content

{% content-ref url="/pages/PoxqWlpW1BTA8XS6TeTr" %}
[How to Switch Plans](/plans-and-billing/how-to-switch-plans.md)
{% endcontent-ref %}

{% content-ref url="/pages/JS1X3oBd7kXghBB7vyGd" %}
[Limy Plans](/plans-and-billing/limy-plans.md)
{% endcontent-ref %}

{% content-ref url="/pages/yPWHvuDG2qNxuRqYNqTx" %}
[Limy Free Trial](/plans-and-billing/limy-free-trial.md)
{% endcontent-ref %}

Still have questions? We’re here to help. Contact us at **<answers@limy.ai>** - we’d be happy to assist.
