Sentiment Score

This article explains how to view your brand's and your competitor's sentiment score across the LLM's answers.

Overview

Sentiment Analysis shows how AI systems describe and frame your brand within AI-generated answers.

When AI platforms generate responses about your brand, they do more than reference facts. They apply tone and context - positive, neutral, or negative - based on the sources they ingest and the narratives they infer. Over time, this framing shapes how users perceive your brand before they ever interact with your website or content directly.

The Sentiment Score in Limy allows you to understand how AI systems talk about your brand, identify where negative or inconsistent framing exists, and take targeted action to improve brand perception across AI-generated answers.

Sentiment is measured on a 0–100 scale, where:

  • 0 represents strongly negative framing

  • 100 represents strongly positive framing

This score reflects AI-generated language, not customer reviews or social sentiment.

FAQ

chevron-rightIs sentiment based on customer reviews or social media?hashtag

No. Sentiment is derived from AI-generated answers and the language used by AI systems, based on the sources they reference.

chevron-rightCan sentiment change quickly?hashtag

Yes. Sentiment can shift when AI systems ingest new sources or re-interpret existing information.

chevron-rightHow can I improve negative sentiment?hashtag

Improvement usually involves addressing the underlying sources through updated content, PR efforts, or clarifying commentary.

chevron-rightShould I optimize for sentiment or visibility first?hashtag

Both matter, but addressing negative sentiment on high-visibility prompts should be prioritized.


Sentiment Score Analysischevron-rightDashboard Overviewchevron-rightPrompts Overviewchevron-rightstar-shootingOptimizationchevron-rightFilterschevron-right

Still have questions? We’re here to help. Contact us at [email protected] - we’d be happy to assist.

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